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We maintain a complete inventory of parts and accessories to repair and maintain your Cycle Country products. Most orders are shipped the same day they are received. Orders are shipped using U.P.S. FEDEX is available if requested. Shipping rates apply to the continental United States only.
Customer Service Customer service is our number one concern. Our customers must be satisfied.
Customer Service Hours
Monday - Friday
7:00 AM - 6:00 PM CST
Toll Free 1-800-841-2222
That is why we offer industry leading products, fast shipping time and expert technical assistance. We are seeking long term relationships with our customers and will maintain these relationships with excellent pricing, flexibility and service.
Shipping and Delivery Cycle Country Accessories Corporation strives to get your product delivered as quickly and efficiently as possible. We try to ship all orders received by noon (CST) the same day. Orders received after 12 p.m. ship the next business day. We use UPS as our primary shipper. Heavy and oversized items may ship by commercial carrier and will be noted in the product description. Normal delivery from UPS Ground is 3 - 7 business days.
International Shipping Shipping cost are for the continental 48 states only. Alaska, Hawaii, and International customers should call 1-800-841-2222 or email ccac@cyclecountry.com for a shipping quote.
Returns and Customer Satisfaction Guarantee Cycle Country Accessories Corporation guarantees your satisfaction. If your not happy with the product you purchased, just return the merchandise within 30 days of purchase along with a copy of your invoice, and we will refund your money, or exchange it for another product. Your satisfaction is our business. Defective products are covered by the Cycle Country Warranty.
Returns are easy. Call our toll free number at 1-800-841-2222 for a return authorization then send your return to:
Cycle Country
Attn. Returns
1701 38th Ave. W.
Spencer, IA 51301
If your product is defective, damaged, or incorrect, please call Cycle Country Customer Service at 1-800-841-2222 before returning. If youre returning through the Post Office please insure the product.
Refunds or credit to your account are handled as quickly as possible. We try to process returns and credits within 3 weeks. We will alert you by e-mail as soon as your return is processed. |
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